Just thought I’d let you know, because most people don’t ever say anything when things are working well, how good I think your IT support service is. Your guys there are always extremely helpful, sort any problems we’ve got very professionally and always very quickly. You are always able to accommodate my unreasonably last-minute requests for new user installations, etc and it’s a great service we get from you, which we appreciate – thanks very much!
Steve and CCD are an example to many; their work is of a high standard, completed on time and within budget whist remaining flexible to adapt during projects.
I have worked with Steve at CCD for over 8 years and have never had any complaints, there has been the odd ‘issue’ but these have been resolved quickly and satisfactorily to the benefit of both parties.
It is a testimony in itself that we can still call on CCD to perform, network, server, pc and storage solutions today as normally IT companies come and go like the weather or if they stay they grow to quickly or their service level drops, none of which has happened at CCD which is why they are very much a trusted supplier to our company.
In August 2011 Leaders Lettings, contacted us to formulate a plan to move his entire Data Centre from Manchester to his newly built Data Room in the new Leaders HQ building in Worthing, West Sussex.
CCD had fully cabled this Data Room and the entire 3 story building and provided Fibre Backbones linking the New Data room with the Exsisting Comms cabinet.
Egdon Resources plc is an oil and gas exploration company based in Odiham, Hampshire. Egdon comprises a small core team managing operations in the UK and France. Our business model is to develop strong partnerships to provide key skills outside of our core business. CCD have provided maintenance and support for our technical and commercial IT functions since 2004. Prior to this the principal’s of CCD had provided similar support to Egdon for a further 4 years.
We have always found CCD to be professional, responsive and cost-effective. They offer an excellent bespoke service suited specifically to the needs of our business. If we do experience a problem they will always go out of their way to resolve it as quickly as possible – recognising the critical nature of IT to our business.
Egdon value the strong links it has with CCD and very much view them as an integral part of our business.
I would have no hesitation in recommending CCD to any business looking for professional IT and communication support for their business.
We have used the services of CCD for well over 5 years now and have found them to always be helpful and knowledgeable in all things IT related. The team communicate technical terms in straightforward English and approach challenges with a smile.
Over this period CCD have renewed our Server and re-cabled our office demonstrating their wide range of skills. The actual “Downtime” experienced by our business during the Server upgrade was kept to an absolute minimum by their detailed planning and execution of this upgrade.
Since the writing of this testimonial, CCD Solutions have helped set up a second office in Bournemouth, supplying Servers/PC/Networking and linking the two sites.
CCD Solutions has been a trusted and essential supplier for our PR agency for many years. We first contacted Steve Collier with a virus problem and we were so impressed with his speed and efficiency (as well as an excellent knack for explaining the technical issues to the technically challenged) that we asked for ongoing IT support. From the early rescue missions, CCD has evolved our IT infrastructure into a small network and then into a larger network as the agency has increased by over 100% and at the same time advising us on the data storage, backup, communications and productivity challenges which we faced.
Regular health checks from the CCD team invariably leave the agency operating more smoothly and also give me the chance to scope out future developments. For every step of our IT development CCD has been there to guide us and I now would not make any IT decision without a consultative call to these guys first.
A particular highlight was our office move, which occurred 11 months ago, when we moved into a converted stable block. Being able to rely on CCD for everything from cabling, physical transport of equipment and even advice on how to enhance our meeting room presentations meant I could focus on running the agency during the moving process. With the smallest amount of downtime we operated our business without disruption when relocating and I can honestly say we could not have moved without CCD.
We first worked with CCD in our previous company and when it came to setting up Cube there was no decision required as to which IT support company we would use. Over the past decade they have provided us with a first rate setup and support service.
Their quick response and consistent high quality service has made running a heavily IT orientated business easier and they are always there to recommend new products or answer our queries.
We are pleased to have been associated with CCD Solutions Ltd since they started in business. We use them for all of our IT requirements from Monthly health checks to installations and cabling.
Their “can do “ attitude has always impressed, as has their service ethics and response to the odd emergency we have suffered.
We have no hesitation in recommending CCD Solutions Ltd to any company looking for a sound, reliable and professional IT service provider.